In Office Precautions During COVID

Helping our Clients and Staff Stay Healthy

As  information surrounding COVID-19  evolves,  Positive Changes Counseling Center's priority remains the same; to guide our clients towards healthy mental, emotional and physical health. Many precautions were put in place well before COVID became a source of concern. Additional cleaning and sanitizing protocols have been instituted and will continue to be practiced daily.  These safety measures include:

  • temperature monitoring and completion of questionnaire for clients and guests
  • ample hand sanitizer in each reception area and in every therapy office
  • disinfectant wipes  used in-between each client session to sanitize all surfaces
  • air purifiers placed in each reception area and in every therapy office
  • windows are opened during session to allow for air flow
  • bathrooms are sanitized daily
  • all shared space is sanitized frequently during the day, including door knobs, light switches, writing instruments, water dispensers...
  • visitors are required to wear masks
  • seating has been configured to allow for physical distance

When the office is open to full time in office therapy, additional protocols may be incorporated.


What is COVID-19?

The new coronavirus was identified in December 2019 as the cause of an outbreak of illness in the city of Wuhan, Hubei Province, China. Symptoms typically include fever, cough, and difficulty breathing and can appear from two to 14 days after exposure.

Two well-known types of coronaviruses have led to outbreaks of severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). COVID-19 is a condition that is caused by an outbreak of a new coronavirus.

COVID-19 is spread by respiratory droplets and can persist for a short period of time on some surfaces. It generally takes prolonged and close (fewer than 6 feet away) contact to become infected. Most patients who are infected have mild disease. Those that have preexisting chronic disease or are elderly are at increased risk for complications.

How can I stay informed?

Reliable sources for current updates about COVID-19 are:

  • Centers for Disease Control (CDC)

  • World Health Organization (WHO)

  • National Public Radio (NPR)

How to limit exposure:

There are specific measures you can take to help protect yourself and your loved ones from coronavirus.

Use the same precautions that you would for the flu or cold:

  • Wash your hands often and thoroughly
  • Avoid shaking hands
  • Cover your cough
  • Avoid close contact with people who are sick
  • Stay home if you feel sick

Contact your medical healthcare provider before going to a clinic or hospital if you meet the following criteria:

  • Symptoms such as fever, cough, or shortness of breath
  • Travel to countries with coronavirus alerts within 14 days of onset of symptoms
  • Contact with someone with confirmed COVID-19 within 14 days of onset of systems

If you’re sick or think you may have come in contact with someone who is sick, try not to panic. Chances are you have the flu or a common cold. However, because symptoms of COVID-19 and the flu can be similar, here are some specific precautions worth taking:

  • Stay home
  • Monitor your symptoms (fever, cough, difficulty breathing).
  • Call you medical healthcare provider for guidance.

Proactive measures in place at Positive Changes Counseling Center:

Due to recent events and increasing concerns about COVID-19, we have stepped up our proactive approach to client and staff health care:

  • We continue to offer hand sanitizer and tissues in individual offices and reception areas.
  • Containers of disinfecting wipes are in each office and shared space.
  • Door-knobs and bathrooms are sanitized every night.
  • Clients are encouraged to not come to the office if they are not feeling well or have been around someone who is not feeling well.
  • Tele-therapy sessions are a healthy alternative to an office visit. Tele-therapy may be an option for clients.  Therapy by video is not always covered by insurance.  If this is an option you would like to investigate, please contact your insurance company for clarification of coverage.

If you are interested in tele-therapy, mention your interest with your therapist. Having an online session can reduce the chance of contracting and/or spreading illness.


As a community, we are learning more about this virus every day. There is no right or wrong way to feel about COVID-19.  If you have a low level of concern, you are not under-reacting; and, if you are concerned and taking precautions and/or cancelling travel or activities, you are not overreacting. We will continue with the reparative transformations we encourage at Positive Changes Counseling Center and look forward to seeing you soon.


Debbie Disney, LCSW-C

Founder, Positive Changes Counseling Center