After 30 years of teaching middle school students, Linda was ready to try another career. We are so fortunate to have Linda as our Practice Manager. Linda coordinates client care and assists clinicians with organizational responsibilities. Linda is the contact point for new clients; she manages the phone intakes and is able to help Debbie determine which clinician is the ideal fit for the client. Linda has become well versed with the nuances of co-pays and deductibles and is able to assist clients should there be questions regarding their health insurance coverage. Linda's warm, compassionate personality helps clients feel comfortable and welcomed at Positive Changes Counseling Center. Linda's most important role is bringing Sammy, our emotional support dog, with her everyday.
Linda's email: [email protected]
Office Manager, Intake Coordinator
Ellen has traded in her scrubs as a certified medical assistant to offer her skills on the administrative side as our Office Manager and Intake Coordinator. Ellen's many years as a medical assistant in doctors' offices is proving to be invaluable to our clients and therapists. Ellen's warm and welcoming personality is a natural fit at Positive Changes Counseling Center.
Ellen's email: [email protected]
Director of Business Operations
Marty has joined PCCC after an illustrious and varied career. After spending 17 years as a Police Officer with Baltimore City Police Department, ending his tenure as a Detective in the Homicide Unit, Marty entered the world of entrepreneurship as a business owner. His career path took him into the world of insurance and security fraud with the State's Attorney's Office and the Attorney General's Office. We are thrilled to have Marty join PCCC in his capacity as our Director of Business Operations. In addition to all Human Resources responsibilities, Marty has become skilled in understanding the complicated world of health insurance billing. Any questions regarding billing can be directed to Marty.
Marty's email: [email protected]